CA Fresher

**Position**:- Senior Manager **Department**:- Operations **Office Location**:- Goregaon East, IT Park **Education**:- CA Fresher **Key Responsibilities** - Quality Assurance & Audits: Conduct independent quality reviews of Policy Servicing processes, identify control gaps, perform root cause analysis, and drive corrective actions (CAPA). - Audit Governance (SPOC): Act as the primary SPOC for Internal/External Audits, Compliance Reviews, and Regulatory Inspections. Coordinate evidence submission, manage trackers, and ensure timely closure of observations. - Process Re-engineering: Evaluate end-to-end processes to simplify, standardize, and automate workflows, improving turnaround times (TAT), quality, and customer experience. - Strategic Initiatives: Assess operational risks for new initiatives, support digitization/automation projects, and represent Policy Servicing in cross-functional transformations. - Qualification: Qualified Chartered Accountant (CA) (Freshers welcome). - Skills: Strong understanding of internal controls, risk management, and SOP governance. - Competencies: Excellent communication, stakeholder management, and analytical skills.