Associate Finance Analyst - OTC

### Job Summary Independently fulfil back-office duties in the area of collections and securing to keep accounts receivable up to date and aligned with customers and banks in line with credit policy and guidelines. Enable high customer satisfaction and excellent customer relations by responding to enquiries quickly. One of the key contributors to the external impact of the Finance Operations organization. ### Responsibilities - Investigate payment enquiries in a timely manner. - Research and clarification of unallocated payments incl. final distribution to the correct customer accounts. - Monitoring of customer accounts, taking action and escalation of defaulting customers according to the escalation process guidelines. - Ensuring that DPDHL terms and conditions are adhered to by customers. - Support the resolution of recurring billing issues through knowledge and experience. - Documentation of collection activities. - Monitoring the credit limit of accounts and ensuring that appropriate action is taken. - Identifying the root cause (e.g. master data) of problems and coordinating structural solutions. - Maximise the effectiveness of collections from all customers in a timely and professional manner. - Recording of incoming mails. - Processing of specified insolvency cases. - Registration of insolvency data. ### Location Chennai, India. Employment type: full-time, permanent. ### Requirements - Bachelor degree in commerce and accounting. - Less than 2 years; experience in the field of accounting preferable. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.