Relationship Manager

PURPOSE OF THE ROLEThe primary purpose of the role is to plan, direct and control the Government (Central & States at the ministry/secretariat level) and PSUs relationship-based banking activities of the Bank under the supervisions and direction of Team Leader. The position plays a key role in developing and maintaining strategic relationships with stakeholders in the various government ministries/committees/autonomous bodiesCore ResponsibilitiesAcquiring new clients & managing a portfolio of Government clients (Central + State PSU's)Ensure a strong relationship with existing accounts.Focus on offering financial solutions & cross selling.Actively and consistently seek an opportunity to expand share of wallet of the customer baseBuild knowledge of all the products being offered to customers.Maintain ongoing contact with operations in order to ensure smooth delivery of transactionsImplement marketing plans.Assist the Relationship Management Group in research and analysis on industries/clients/marketsPrepare credit approval/renewal memorandum, generate risk analysis reports on the client portfolioArticulation of customer requirements to the product teams and work closely for product development to ensure customer needs are metCo-ordinate with financial markets, investment banking and retail banking teams to ensure synergies in cross selling products to government/PSU customersResponsible for management/recovery/NPAs for this cluster of customersDetermining the skills and manning levels required for effective delivery of servicesEssential CompetenciesGood network and knowledge of the working of the GOI/State Governments/PSUs and nuances of relationship management with key influencers in the bureaucracy Knowledge of government banking marketing concepts & experience in developing, launching and scaling up funded/advisory product linesEntrepreneurial thinkingDemonstrated ability to drive results and be very effective in a matrix organisationUnderstanding of technology in bankingRole Profile RequirementsEducation - CA/MBA from a reputed instituteExperience - 6-8 years of banking experience of which at least 3-4 years should be in Government Banking in client account management.Preferred: Experience handling Government clients